SAP-Crystal Reports 2016

1.1 Supported Platforms

• Windows Server 2012, 2012R2, 2016 , 2019

• Windows 7, Windows 8.1

• Windows 10 1709 supported from 4.2 SP06 onwards

• Windows 10 1803 supported from 4.2 SP07 onwards

• Windows 10 1903 supported from 4.2 SP08 onwards

• Microsoft .NET Framework 3.5 SP1 or later

• SAP GUI 7.50 (SP06+1), SAP GUI 7.60 (SP+7)

• Data Access
  - Crystal Reports 2016 is offered as a 32 bit native binary.
  It requires 32 bit data source middleware connectivity on all operating systems.
  - Crystal Reports 2016 uses the 32 bit ODBC registry on all versions of Windows.
  To administer 32 bit ODBC DSNs on 64 bit versions of Windows, run the 32 bit ODBC Administrator, located here: C: Windows SysWOW64 odbcad32.exe

• Minimum Screen Resolution
  Screen resolution of [1024] x [768] is recommended

• Minimum Client Hardware Requirements
  - Dual Core CPU
  - 2 GB RAM
  - 2 GB for default installation with English language only installed

• UI: The user interface is localized into the languages listed below.
  Data: Data stored in Unicode format can be accessed and displayed in all products and is not restricted to the languages below.

Open

(***) Only supported in Crystal Reports DHTML Viewer, when using Internet Explorer and Firefox.

1.2 Supported Browsers

Open

• Only 32 bit browsers are supported, except for Safari on OS X, which is only available as a 64 bit browser.
  In the case of IE11, this means “Enhanced Protected Mode” (64 bit content processes) is not supported; the IE 11 application itself (the “Manager” process) is always 64 bit on 64 bit systems and this is supported.

• Touch screen interactions are not supported.

• For more information about Firefox Extended Support Releases (ESR): http://www.mozilla.org/en US/firefox/organizations/faq/

• The current version of Google Chrome is supported based on testing with earlier versions of Chrome during development. Although SAP will work to maintain compatibility with Google Chrome, please be aware that issues may be introduced if and when Google makes significant changes to Chrome between rapid releases.

• Crystal Reports Java Applet viewer will be deprecated soon, also note it will not launch in Chrome version 45 onwards due to removal of NPAPI support in Chrome. Use the Crystal Reports DHTML (“Web”) viewer instead.

1.3 Other Technology Support

• (*1) Only 32 bit versions of Microsoft Office are supported

• (*2) SPs of Microsoft Office that are higher than the minimum listed SPs are supported by reference

• (*3) No support for integrating with Office 365 cloud offerings as such. Office 365 support is only for the version of Microsoft Office being supported.

1.4 Permissions required

• Must have Administrator privileges on the computer.
  The installation process creates registry entries and may update some system files that require Administrator rights.

• If your network Administrator has copied the Crystal Reports installation files to the network,
  make sure that you have been given read privileges on that network.

2.1 Install SAP BW Toolbar

SAP GUI and Business Explorer must be installed before Crystal Reports is installed. If you installed Crystal Reports before SAP GUI and Business Explorer, do the following to enable the SAP BW Toolbar.

1. Go to <BOE Install Path>\SAP BusinessObjects Enterprise XI 4.0\win32_x862.

2. Run regsvr32 CrystalExtension.dll.

3. A message should appear stating that CrystalExtension.dll has registered successfully.

4. Run BWQueryReportWrapper.exe /regServer.