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SAP-Crystal Report (CR) XI R2 DEVELOPER 2006

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1. System Requirements

 Supported Platforms

1.1 Supported Platforms

  • Supported Operating Systems - Report Designer
    - Windows 2000
    - Windows XP Professional
    - Windows Server 2003 SP2 (All 32-bit and 64-bit Editions)

  • Minimum Hardware Requirements
    - 450 MHz or higher Pentium-compatible CPU
    - 128 megabytes (MB) of RAM. 256 MB recommended. 4 gigabytes (GB) maximum
    - 1.0 GB free disk space for patch
    - CD-ROM or DVD drive

  • Hardware Support
    - Crystal Reports® is supported running on 32-bit versions of Windows running on x86 and x64 CPUs made by AMD and Intel.
    - Crystal Reports® is supported running on 64-bit versions of Windows running on x64 CPUs made by AMD and Intel.

  • Microsoft .NET Framework components require the .NET 1.0 or .NET 1.1 runtime.

  • Java components require a J2EE 1.3.x or J2EE 1.4.x compatible runtime.

  • Development Platforms
    - Visual Studio .NET 2002
    - Visual Studio .NET 2003
    - Visual Studio .NET 2005

  • Report Designer Component (RDC)
    - Visual C++ 6.0
    - Visual Basic 6.0

 Supported Application Servers

1.2 Supported Application Servers

Applies To : All components within the Crystal Reports Developer Edition that run within an application server, including:
- Java DHTML Viewers
- .Net Webform Viewers
- COM DHTML Viewers
- ActiveX Viewer
- Java Runtime Component (JRC)
- Redistributable applications that embed the reporting engine.

Detail

Application Servers

JDK

Microsoft IIS 5.0

N/A

Microsoft IIS 6.0

N/A

Oracle OAS 10G Rel.2 (10.1.2)

JDK 1.4.2_xx

JBoss 4.0.4

JDK 1.4.2_xx

SAP WAS 6.40 SP11

JDK 1.4.2_xx

Apache Tomcat 5.0.27

JDK 1.4.2_13+ , JDK 1.5.0_xx

Apache Tomcat 5.5

JDK 1.5.0_xx

BEA WebLogic 8.1 SP4

JDK 1.4.2_xx

BEA WebLogic 9.2

JDK 1.5.0_04+

IBM WebSphere 5.1.1.0

JDK 1.4.2_xx

IBM WebSphere 6.1.0.7

JDK 1.5.0_xx

 Supported Browsers

1.3 Supported Browsers

All DHTML Viewers (including the .Net Webform viewers) and the ActiveX Viewer.

Details

Browser

JVM

Safari 1.3

Apple 1.4.2_xx

Firefox 2.0 , 3.0

Sun 1.5.0_xx , Sun 1.6.0_02+

IE 6.0 SP1 , IE 6.0 SP2

Sun 1.4.2_xx , Sun 1.5.0_xx , Sun 1.6.0_02+

IE 7.0 , IE 7.0 SP1

Sun 1.4.2_xx , Sun 1.5.0_xx , Sun 1.6.0_02+

IE 8.0 (Compatibility mode)

Sun 1.4.2_xx , Sun 1.5.0_xx , Sun 1.6.0_02+

 Application development

1.4 Application development

1.Java Reporting Component (JRC) : The Java Reporting Component contains many new features. For more information on these features, see the Java Reporting Component API Reference.

  • The JRC now supports dynamic locations for graphics.

  • The JRC now supports exporting to editable RTF and CSV formats.

  • The JRC now supports XML data sets as a run-time data source.

  • The JRC now includes APIs for new server-side functionality:
    - Saving reports to the file system (using ReportClientDocument).
    - Printing and exporting (using the print output controller).
    - Setting parameters (using the parameter field controller).
    - Setting database logon (using the database controller).

  • The JRC now has updated Locale support with setLocale.

  • The JRC now provides a sample that demonstrates how to use Plain Old Java Objects (POJO) as a data source for reports.only included in the Developer Edition of Crystal Reports.

Provider Name

Data Connector

Oracle 8.1.7 , Oracle 9.2

JDBC Oracle 9.2

Oracle 10.1

JDBC Oracle 10.1

IBM DB2/UDB for NT/Unix 8.1

JDBC DB2 8.1

IBM DB2/UDB for NT/Unix 8.2

JDBC DB2 8.2

Microsoft SQL Server 2000 SP3

JDBC SQLServer 2000

Microsoft SQL Server 2005

JDBC SQLServer 2005

MySQL 4.0

JDBC MySQL

Generic JDBC

JDK 1.4

XML

JDK 1.4

Javabean

JDK 1.4

2. Crystal Reports .NET : Crystal Reports .NET contains many new features. For more information on
these features, see the Crystal Reports .NET Online Help.

  • Crystal Reports fully supports the new ClickOnce deployment of Windows applications introduced in Visual Studio 2005.

  • Code snippets for Crystal Reports are available when building Web Sites or Windows projects using Visual Basic.

  • Several improvements have been made to the CrystalReportViewer control.

  • Accessibility has been improved in Crystal Reports .NET.

  • Crystal Reports .NET supports international characters through Unicode and GB18030-2000, the Chinese character encoding standard.

  • In Crystal Reports .NET, the Preview tab has been added to the embedded Crystal Reports Designer to enable you to preview reports at design time.

  • Project templates can be selected when creating a new web site or Windows project

3. Crystal Reports

  • COM DHTML Page Viewer, COM DHTML Advanced Viewer, COM DHTML Parts Viewer, COM DHTML Grid Viewer, Java Grid Viewer, and Java Advanced Viewer.
    The Page and Parts viewers have equivalent replacements in .NET in XI currently, and the Advanced Viewer and Grid Viewer features will be considered for addition to the .NET Webform viewer in the Future
    Release. The ActiveX viewer is not being deprecated.

  • RDC (Report Design Component). This deprecation includes both the RDC SDK and the embedded Visual Basic designer.

  • The .NET, Java, and COM Mobile Parts Viewers. Trends in mobile technology indicate that more mobile devices are able to consume plain HTML, making mobile specific viewers unnecessary. In BusinessObjects XI Release 2, support will be added for the Blackberry Enterprise Server

4. Report Application Server

  • RAS COM SDK.

  • Connection Directory Manager.
    The capability provided by this feature will be replaced with repositorybased connection objects.

5. COM SDKs : COM (Component Object Model) SDKs in Crystal Reports and BusinessObjects Enterprise

  • COM is a Microsoft technology and Business Objects will follow the trends setby Microsoft for support of this technology. At the time of writing, Microsoft has announced that COM-based development tools, such as Visual Basic 6 and Visual C++ 6, will become unsupported over the next few years. Visual Basic 6 will be unsupported in March 2008 and Visual C++ 6 will be unsupported in September 2005.

  • COM SDKs from Business Objects will be supported in BusinessObjects XI Release 2 for a period of 3-5 years after the release of that version. This means that a supported COM SDK solution will be available until support for BusinessObjects XI Release 2 is retracted in the 2008-2010 time frame.
    The migration path for these technologies is described below.

6. Separated Values (CSV)

  • Several important changes have been made to this feature:
    - There are new options to control how report/page/group sections appear in the CSV export.
    - The feature now respects conditional suppression in your report.
    - The output is now in UTF-8 format.

  • An option, called “Legacy Mode,” has been provided to ease the migration of existing reports. All customers are encouraged to move to “Standard Mode” as soon as possible.

  • For more information, go to http://support.crystaldecisions.com and search for boe_xi2_csv_export.pdf.

 Permissions Required

1.5 Permissions Required

  • Must have Administrator privileges on the computer.
    The installation process creates registry entries and may update some system files that require Administrator rights.

  • If your network Administrator has copied the Crystal Reports installation files to the network,
    make sure that you have been given read privileges on that network.

2. Installation and Activation

 Install on a local machine

2.1 Install on a local machine

If you install Crystal Reports on a machine with an Internet connection, you can choose to disable the automatic Web UpdateService feature. This features lets you check for updates and servicepacks each time you open Crystal Reports; if you disable it, you cannot activate it later.

  1. Unless Autoplay is enabled for your CD-ROM drive or installation file, run Setup.exe from
    the win32_x86 directory of your product distribution.

  2. Choose the language in which you want to install Crystal Reports.

  3. Read and accept the License Agreement to proceed with the installation.

  4. In the User Information dialog box, type your name, organization, and the product activation keycode.

  5. Click Next. The Select Installation Type dialog box appears.

6. Choose the type of installation that you want to perform:
Typical installs the most common application features.
Custom enables you to choose the features that you want installed, to specify where they will be
installed, and to check the disk space required by each feature.
For details, see “Customizing your installation
7. Click Browse if you want to install Crystal Reports to a directory different from the default location.
The default location for Crystal Reports is C:\ProgramFiles\Business Objects
8. Click Next. The Start Installation dialog box appears.

If you install Crystal Reports on a machine with an Internet connection, you can choose to disable the automatic Web UpdateService feature. This features lets you check for updates and servicepacks each time you open Crystal Reports; if you disable it, you cannot activate it later.

9. Click Next to begin copying files to your local drive.

 Install and Activate Keycode Crystal Reports from a network

2.2 Install and Activate Keycode Crystal Reports from a network

Installing Crystal Reports from a central network location involves two steps:

Step 1. Make a copy of your Crystal Reports product distribution on a server machine on the network

This procedure must be performed by a network administrator who has write access and network privileges. When this procedure is complete, end users will be able to access Setup.exe from the network to install Crystal Reports onto their local machines.

  • To create an installation point :

  1. Create a folder on your network, and share this folder for the users who need to run the Setup.exe.

  2. Copy the entire contents of your Crystal Reports product distribution to the folder that you created in step 1.

  3. Assign rights to the users who need to install Crystal Reports from this folder.

Note: Restricting access to this folder lets you stay within your license limit.

Step 2. Access the server machine from a workstation, and run Setup.exe to install Crystal Reports on the workstation.

  • To install Crystal Reports from a network :

  1. Access the folder on the network that contains the Crystal Reports installation files.

  2. Double-click Setup.exe.

Depending on the configuration of your current system, you may receive a dialog box informing you to update existing files. Click Yes and restart your machine. The Installation Wizard updates the required files.

3. Choose the language in which you want to install Crystal Reports.
4. Read and accept the License Agreement to proceed with the installation.
5. In the User Information dialog box, type your name, organization, and the product activation
keycode.
6. Click Next. The Select Installation Type dialog box appears.
7. Choose the type of installation that you want to perform:
Typical installs the most common application features.
Custom enables you to choose the features that you want installed, to specify where they will be
installed, and to check the disk space required by each feature.
For details, see “Customizing your installation
8. Click Browse if you want to install Crystal Reports to a directory different from the default location.
The default location for Crystal Reports is C:\ProgramFiles\Business Objects
9. Click Next.
The Start Install dialog box appears.

If you install Crystal Reports on a machine with an Internet connection, you can choose to disable the automatic Web Update Service feature. This features lets you check for updates and servicepacks each time you open Crystal Reports; if you disable it, you cannot activate it later.

10. Click Next to begin copying files to your local drive.

 Customizing your installation

2.3 Customizing your installation

Selecting the Custom installation option invokes the Select Features dialog box, which allows you to install specific features, to change the default location of various features, and to check the amount of disk space required by each feature.

  • The icons in the feature tree indicate whether the feature and its subfeatures will be installed or not:
    - A white icon means that the feature and all its subfeatures will be installed.
    - A shaded icon means that the feature and some of its subfeatures will be installed
    - A yellow 1 means that the feature will be installed when required (installed on demand).
    - A red X means that the feature or subfeature is either unavailable or will not be installed.

Crystal Reports uses an “install on-demand” technology for some of itsfeatures. As a result, the very first time a particular feature is used after beinginstalled, there may be an extra wait for the “install on-demand” to complete.This behavior will affect new installations only once and will not occur whenfeatures are restarted.

 Upgrading SAP Crystal Reports components

2.4 Upgrading SAP Crystal Reports components

Crystal Reports XI R2 side-by-side installation is supported when upgrading from Crystal Reports XI, Crystal Reports 10, Crystal Reports 9, or Crystal Reports 8.5.

  • If you have purchased an upgrade product activation keycode, you will find that the installation program does not remove your previous version of Crystal Reports.
    In general, upgrading Crystal Reports components provides you with a side-by-side installation (that is, an installation in which you can run either your old or new version of Crystal Reports).

  • This side-by-side behavior applies to Crystal Reports and the various Software Development Kits (SDKs).
    Crystal Reports XI R2 for Visual Studio .NET can be used in side-by-side mode at runtime (that is, applications written using Crystal Reports 10 for Visual Studio .NET will continue to run with Crystal Reports 10 for Visual Studio .NET assemblies).
    However, Visual Studio integration is not side by side; only one version of Crystal Reports can be integrated into the Visual Studio .NET IDE at any given time.

  • The same thing applies to the Report Designer Component (RDC): the RDC can be used in side-by-side mode at runtime, but IDE integration is not side by side.

  • For further information that may pertain to your reporting environment, consult the Release Notes included with your product distribution (release_en.pdf).

3. Managing Licenses

 Maintaining or uninstalling

Maintaining or uninstalling

Use Add or Remove Programs and select one of the following options to maintain or uninstall SAP Crystal Reports XI:

To Modify SAP Crystal Reports XI :

  1. Click Start > Settings > Control Panel. The Control Panel window opens.

  2. Double-click Add or Remove Programs. The Add or Remove Programs dialog box opens.

  3. Select Crystal Reports XI and click Change/Remove. The Crystal Reports XI Setup dialog box appears.

  4. Click Modify and then click Next. The Select Features dialog box appears.

  5. Select the features that you would like to modify and then click Next . The modify process begins.

  6. When the process is complete, click Finish.

The Crystal Reports XI application has been modified, and you are returned to the Add or Remove Programs dialog box.

To Repair SAP Crystal Reports XI :

  1. Click Start > Settings > Control Panel. The Control Panel window opens.

  2. Double-click Add or Remove Programs. The Add or Remove Programs dialog box opens.

  3. Select Crystal Reports XI and click Change/Remove. The Crystal Reports XI Setup dialog box appears.

  4. Click Repair and then click Next. The repair process begins.

  5. When the process is complete, click Finish.

The Crystal Reports XI application has been repaired, and you are returned to the Add or Remove Programs dialog box.

To Uninstall SAP Crystal Reports XI :

  1. Before the removal.

    • Administrative rights.

    • Make sure SAP Crystal Reports XI is not running.

  2. Uninstall SAP Crystal Reports XI.
    2.1 Open the Programs and Features.
    2.2 Activate the removal.
    2.3 Confirmation.
    2.4 Possibly you’re requested to restart the computer.
    2.5 Right-click on the Start button, and select Programs and Features > Double-click SAP Crystal
    Reports XI in the list to activate the built-in uninstaller > Confirm the removal > Restart the
    computer right away or do it later.

To Manually uninstall Crystal Reports XI :

Crystal Reports XI is installed on your computer. You need to manually uninstall Crystal Reports XI for one of the following reasons:

  • To verify that all Crystal Reports XI components have been completely removed prior to installing a later version of Crystal Reports.

  • To remove the remaining Crystal Reports XI components that have not been removed using the 'Add/Remove Programs' command (Start > Settings > Control Panel).

  • To remove the remaining Crystal Reports XI components that have not been removed using the Setup.exe file from Crystal Reports XI installation CD.

Before getting started, uninstall Crystal Reports XI by launching the Setup.exe file from the installation or by using the 'Add/Remove Programs' command. If either of these methods fails to remove all Crystal Reports directories, files and registry keys, then continue with the resolution of this article.

This resolution can be applied if Crystal Reports XI is the only software installed on the computer that uses the Business Objects directories, files and registry keys.

For example, Crystal Analysis, Crystal Enterprise and BusinessObjects Enterprise XI are applications that may share the same directories, files and registry keys. Removing these directories, files and registry keys may cause other software to function incorrectly.

  1. To manually uninstall Crystal Reports XI, delete the following directories:

  • C:\Program Files\Common Files\Business Objects\3.0

  • C:\Program Files\Business Objects

Do not remove the directory C:\Program Files\Common Files\Business Objects\3.0 if you have BusinessObjects Enterprise XI or Crystal Reports Server XI installed.
These files are shared by both applications and removal of these files will cause Business ObjectsEnterprise XI and Crystal Reports Server XI to function incorrectly.

The following resolution involves editing the registry. Using the Registry Editor incorrectly can cause serious problems. Use the Registry Editor at your own risk.

2. Delete the following registry keys:

  • HKEY_LOCAL_MACHINE\SOFTWARE\Business Objects\Suite 11.0\Crystal Reports

  • HKEY_CURRENT_USER\Software\Business Objects\Suite 11.0\Crystal Reports

  • HKEY_USERS\S-#-#-##-...-####\Software\Business Objects\Suite 11.0\Crystal Reports

The number signs (#) represent a series of numbers that are different on each computer.

3. After making changes to the registry, restart the affected service or application as required.

Support Chanel:

SAP Knowledge Base Articles, SAP Community, Product Support : SAP Support Portal

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